Valerie Peck
Senior Consultant, The Pursuit Group

Valerie is a strategist and market development manager with more than 20 years experience delivering bottom-line results by coaching firms on their marketing/sales strategy and tactical execution. Her areas of expertise include relationship management, marketing and sales optimization, and customer-centric service. Valerie has a reputation for finding creative solutions while developing strong teams and alliances.

As a partner at the Peppers and Rogers Group, Valerie was responsible for the Contact Center, eBusiness and Knowledge Management centers of excellence. The firm's own knowledge management system won a prestigious Inc Magazine award in 2002. Valerie's other positions -- including Director of Marketing at the PricewaterhouseCoopers Western Region High Technology division, a Senior Manager at KPMG, and Executive Director of Market Management at Pacific Bell -- provide her with a wealth of consulting and business management experience.

Valerie has managed consulting engagements and technology implementations at a wide array of clients, including BEA, Blue Shield of California, EDS, Oracle, Lincoln-Mercury, Pacific Bell, Aspect, Hewlett Packard, Sprint, the US Postal Service, Kaiser Permanente, Wells Fargo, Pfizer and AMD.

She has a B.S. in marketing and an MBA from the University of Southern California.

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